Signal Data Group Limited, trading as Ingedelo (“Ingedelo”, “we”, “us”, or “our”), is committed to protecting and respecting your privacy. This Privacy Policy sets out how we collect, use, store, and share personal data when you visit our website (the “Site”) or use our services.
We are the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Company details: Signal Data Group Limited, registered in England and Wales, Company No. 17008811.
Contact: james@ingedelo.com
1. Information We Collect
We may collect and process the following categories of personal data:
Information you provide to us
- Name, job title, and organisation when you register for the platform or complete a contact form.
- Email address when you subscribe to our newsletter or create an account.
- Billing information (name, address, payment details) when you purchase a listing or subscription. Note: card payment details are processed by our payment provider (Stripe) and are not stored by us.
- Communications you send to us by email or through the Site.
Information we collect automatically
- Technical data including your IP address, browser type and version, time zone, and operating system.
- Usage data such as pages you visit, how long you spend on them, and the links you click.
- Cookie data — see our Cookie Policy in Section 8 below.
2. How We Use Your Information
We use your personal data for the following purposes and on the following legal bases:
- To provide and manage your account or listing (performance of a contract).
- To send you our newsletter and editorial communications, where you have subscribed or given consent (consent or legitimate interests).
- To process payments and send transactional emails (performance of a contract).
- To respond to your enquiries and provide customer support (legitimate interests).
- To improve our Site and services through usage analytics (legitimate interests).
- To comply with legal and regulatory obligations (legal obligation).
- To send you marketing communications about our services where permitted by law (legitimate interests or consent, with opt-out available at any time).
3. Sharing Your Information
We do not sell your personal data. We may share it with:
- Service providers who help us operate the platform, including our email platform (Substack), CRM provider (HubSpot), payment processor (Stripe), and website hosting provider. These providers act as data processors and are bound by data processing agreements.
- Professional advisers including accountants and legal advisers, under duties of confidentiality.
- Regulatory bodies or law enforcement authorities where we are required by law to do so.
Where we transfer personal data outside the UK, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the Information Commissioner’s Office (ICO).
4. How Long We Keep Your Data
- Account and listing data: retained for the duration of your relationship with us and for up to six years thereafter (to comply with legal and tax obligations).
- Newsletter subscriber data: retained until you unsubscribe, after which we may retain a suppression record to honour your preference.
- Enquiry and correspondence data: retained for up to three years from the date of your last contact.
- Analytics data: retained in aggregated, anonymised form indefinitely.
5. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you.
- Rectify inaccurate or incomplete personal data.
- Erasure (“right to be forgotten”) of your personal data in certain circumstances.
- Restrict the processing of your personal data.
- Data portability — receive your data in a structured, commonly used format.
- Object to processing based on legitimate interests.
- Withdraw consent at any time, where processing is based on consent.
To exercise any of these rights, please contact us at james@ingedelo.com. We will respond within one calendar month. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.
6. Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Access to personal data is restricted to personnel who need it to perform their roles. Our payment processing is handled by Stripe, which is PCI-DSS compliant.
No method of transmission over the internet is entirely secure, and we cannot guarantee absolute security. If you become aware of any security concern, please contact us immediately.
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.
8. Cookie Policy
We use cookies and similar tracking technologies on our Site. Cookies are small text files stored on your device. We use:
- Strictly necessary cookies — required for the Site to function. These cannot be disabled.
- Analytics cookies — to understand how visitors use our Site (e.g. Google Analytics). These are only set with your consent.
- Preference cookies — to remember your settings and choices.
You can manage your cookie preferences through the consent banner when you first visit our Site, or by adjusting your browser settings. Disabling certain cookies may affect your experience of the Site.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised “last updated” date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact:
Signal Data Group Limited (trading as Ingedelo)
Email: james@ingedelo.com
Registered office: Flat E2, Trinity Gate, Epsom Road, Guildford, Surrey, GU1 3PQ